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Client Service Specialist

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Posted : Wednesday, May 08, 2024 05:51 PM

* *REQUIREMENTS:* * Self motivated and organized * Proficient in computer usage and Microsoft Office programs, especially Outlook and Excel * Positive, “can-do” attitude * Strong attention to detail * Strong written and oral communication skills * Ability to multi-task * Ability to think on your feet and be resourceful * Team player * Comfortable taking direction * Engaged, polished, and professional * Basic mathematical skills * Administrative/Customer Service experience *JOB TASKS:* * Provide excellent and professional customer service to clients via phone and in-person * Maintain client confidentiality when speaking with clients, Financial Advisors, outside investment companies, etc.
* Keep detailed notes of client contact, FA instruction, and follow ups on assigned tasks * Schedule client and prospect appointments, update calendars, confirm scheduled appointments, and track incoming prospects/sources * Comply with and learn all Bison/Ameriprise Financial procedures and policies * Assist in administrative and building upkeep tasks * Communicate promptly with Client Service Manager or Operations Manager regarding mistakes and potential problems * Assist with processing client requests and account service *JOB SPECS:* * 43 hours/week * $28,000 salary * Salaried (paid bi-monthly on 16th and last day of month) * Monday-Friday * Opening/Closing responsibilities * PTO and Paid Holidays * Employee Simple IRA retirement plan * Vibrant Community Program Job Type: Full-time Pay: $28,000.
00 - $32,000.
00 per year Benefits: * 401(k) * 401(k) matching * Health insurance * Paid time off Schedule: * Monday to Friday Experience: * Customer service: 1 year (Preferred) * Client Services Occupations: 1 year (Preferred) Work Location: In person

• Phone : NA

• Location : 839 Main Street, Lafayette, IN

• Post ID: 9093651912


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